Legal, Policies, Terms and Conditions Of Use

ONLINE ORDERING ONLY AVAILABLE WITHIN CANADA

Any purchase made by you on this site constitutes your acceptance of our Terms of Service. 

 

UNDERAGE PURCHASES - You MUST BE 19 years of age in Ontario or of legal age in your province to order from our site - Read below. 
Every package that we ship utilizes Canada Post's Age Verification service. This means that in order for Canada Post to hand over the package, you must verify that you are 19 years of age or older. If Canada Post cannot verify your age, they will ship the items back to us. If you, the underage person, cannot produce proof of age OR if you do not attempt to pick up the order, Canada post will ship the items back to us. Once the items return, final sale items (as outlined below) are non-refundable. Any items that are eligible for a refund will be done so minus a 50% restocking fee, as well as any shipping charges incurred for shipping the items to you, and for Canada Post to ship them back to us. This is absolutely non-negotiable. If you are underage, please do not order items, you will lose money doing so.

We reserve the right & will ask for identification should we feel it necessary.
All products found on this site are not smoking cessation devices and have not been tested as such. Use at your own risk. 

ALL shipments sent to you will be shipped via age verification as well as signature required on package pick up.

All prices are in Canadian dollars.

The Ecig Flavourium refers to any and all parties with any interest or involvement with www.theecigflavourium.com or the business or business operations as on this website.

The Customer refers to anyone who makes a purchase through www.theecigflavourium.com.

Our products are not to be used by women who are pregnant or breast feeding, children, or people who are at risk of heart disease, high blood pressure, diabetes or people taking medicine for depression or asthma.

E-liquid is made with 100% USP Grade Propylene Glycol and Vegetable Glycerin. All flavours are 100% Food Grade. If you are sensitive to or have an allergy to these ingredients please consult with your doctor before using.

Keep all products out of the reach of children and pets.

In no way do we advise, by statement, implication, or promotion, the purchase or use of any product or combination thereof in a manner that would constitute functionality or efficacy as a medical device, nicotine replacement therapy, or smoking cessation product. Products are for recreational use only.

We makes no claims, and make no statement as to the health benefits, or the potential effects of any of the products we carry.  The Ecig Flavourium neither states nor implies any intended use of any product. We recommend you consult with a physician about the product and your health before purchasing or using any products offered.

Use of any product in any manner is your consent that you will not hold The Ecig Flavourium, or any employee, owner, investor or anyone associated with the company liable for any results of using the product as intended or otherwise, the user assumes full responsibility of any result directly or indirectly from the product(s).

Disclaimer: Please use extreme caution when working with Li-Ion (Lithium-Ion), LiPo (Lithium-Ion Polymer) and any other rechargeable batteries. The user should have fundamental knowledge of batteries and battery safety before using these types of batteries to avoid injury. Always charge in/on a fire-proof surface. Never leave charging batteries unattended. Do not use any rechargeable battery as well as any battery charger if any visible damage is present, as well as if the cell or charger has been stressed through mishandling or accidental causes even if damage may not be visible. Always store and transport rechargeable cells in a safe, non-conductive container in a controlled environment. Dispose of all battery cells and chargers in accordance to local laws and mandates. We will not be held responsible for any damage or injury caused by misuse or mishandling of Li-Ion, LiPo and any other rechargeable batteries.

Clean all surfaces that have come into contact with the liquid with a soap and water solution.  Do not ingest the liquid in any amount, if ingested, call poison control and seek medical attention immediately.  If the liquid comes into contact with any body part, immediately flush with water, call poison control and seek medical attention.

You must be at least 18 years old to buy or use any electronic cigarette product - or of majority age in your jurisdiction (18 - 21 depending on region). 
The Ecig Flavourium reserves the right & will request proof of age before processing any order or prior to delivery by Canada Post. Age verification will be implemented upon delivery of all packages shipped. 

 

Legal Information
The Ecig Flavourium electronic cigarettes are not intended to diagnose, treat, cure or prevent any disease nor are they being promoted as a smoking cessation device. By purchasing these products, you agree to use products at your own risk. Under no circumstances will The Ecig Flavourium be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with use of, or reliance on any product on this site. You must be at least 18 years old to buy or use any electronic cigarette product - or of majority age in your jurisdiction (18 - 21 depending on region). 

 


Warranty Policy
We will replace defective batteries and chargers returned to us within 30 days of the date of purchase. This warranty applies only to manufacturers defects and does not cover accidental damage, improper use, or abuse. Any warranty returns are subject to inspection by us to determine eligibility for replacement. We reserve the right to replace with similar equipment if the exact model is not available.

We do not warranty the following items: Eliquid (a consumable product that cannot be returned), Cartomizers, Clearomizers, Cartridges and low resistance atomizers. 

We will replace defective cartomizers or atomizers ONLY if they are D.O.A. (dead on arrival).  

Any person or entity to receive product from this site must agree to this statement in its entirety. Placing an order through this site signifies your acceptance of the terms of this notice. Any and all products offered by us are for the personal, recreational use of the customer only. The customer agrees not to lend, resell, give, donate or otherwise allow any 3rd party to use or in any form, come in contact with any product or item, or residue from any product or item purchased or acquired on or from this site. Failure to do so is in violation of this agreement and as such resolves The Ecig Flavourium of any and all liability from any party. Use all products at your own risk.



Copyright and Trademark Notice by The Ecig Flavourium
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of TheEcigFlavourium.com., Copyright © 2013, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.



Payment Options
We accept Interac email money transfer, Visa, MC and American Express



Links by The Ecig Flavourium
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.



Money Orders, Cashier’s Checks, Company Checks
& Personal Checks by The Ecig Flavourium

We do not accept money orders, cashier's cheques, personal cheques or company cheques. 



Multiple Product Orders by The Ecig Flavourium
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.



Order Acceptance Policy by The Ecig Flavourium
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for non-payment or suspected under age ordering. You must be at least 18 years old to buy or use any electronic cigarette product - or of majority age in your jurisdiction (18 - 21 depending on region). 



Other Conditions by The Ecig Flavourium
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether The Ecig Flavourium signs them or not. We reserve the right to make changes to this site and these conditions at any time.



Out-of-Stock Products by The Ecig Flavourium
You cannot order an item if it is out of stock on the site.



Privacy by The Ecig Flavourium
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders, and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to our site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.



Privacy on Other Web Sites by The Ecig Flavourium
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.



Returns by The Ecig Flavourium

All sales are final.  The Ecig Flavourium will replace defective batteries and chargers returned to us within 30 days of the date of purchase. This warranty applies only to manufacturers defects and does not cover accidental damage, improper use, or abuse. Any warranty returns are subject to inspection by The Ecig Flavourium to determine eligibility for replacement. The Ecig Flavourium reserves the right to replace with similar equipment if the exact model is not available.

The Ecig Flavourium will replace defective cartomizers or atomizers ONLY if they are D.O.A. (dead on arrival).

 


Shipping Policy by The Ecig Flavourium

We offer a variable live rate shipping charge with Canada Post.

An estimated date of delivery will be provided to you by the shipping company. Please do not contact us looking for your package until after your package is late.

PLEASE NOTE:  It is your responsibility to enter your address correctly when creating your account. We will not be responsible for incorrect addresses entered by customers nor will we be responsible for shipping charges incurred for incorrect addresses. If a package is returned due to customer error, the customer will be responsible for payment of the return shipping charge in addition to a service fee of $15.00. 

Additionally, once your package shows as delivered, we are no longer responsible for the package or its contents. If you did not receive your package and the Canada Post site shows as 'delivered’, please contact your nearest postal outlet and request an investigation as to its location. 

$5 Same-Day Local Delivery and Curbside Pickup Business Hours and Cutoff Times

Bowmanville Location

All online orders for the Bowmanville store $5 same day local delivery should be placed the day prior to delivery to ensure availability.  In many cases orders can be delivered same day, but inventory may need to come from another location and likewise will be delivered the following business day. Curbside pickup is 11am-6pm Monday-Saturday.  $5 Local Delivery is Monday-Friday between 6pm-8pm.

Port Hope Location

All online and telephone orders for the Port Hope location $5 same day local delivery must be placed and confirmed by 5pm.  Curbside pickup is 11am-6pm Monday-Saturday.  $5 Local Delivery is between 6pm-8pm Monday-Friday.

$5 Same Day Local Delivery

This service is only available for the following areas: Port Hope, Cobourg, Bowmanville, Courtice, Newtonville, Newcastle, Wesleyville, Port Granby, Port Britain, Welcome, Garden Hill, Campbellcroft, Bewdley, Camborne, Baltimore, Grafton.  If you reside in a nearby location not listed, please call and we MAY be able to accommodate your order as well. ONLY residents of these locations may select this delivery type.  If you live outside of these areas, we will attempt to contact you regarding the error in choosing a non-applicable shipping method and allow you to correct and pay the difference.  If you cannot be reached we will be forced to cancel and refund your order. 

Most orders will be delivered the same day.  If your location is further out, your order may be delivered on the following business day.  Orders received after 5pm will be delivered the following business day.  Orders received after 5pm Fridays will likely be delivered the following Monday, but we will try to deliver on the weekend.


Taxes by The Ecig Flavourium
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Canada.



Typographical Errors by The Ecig Flavourium
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed. If you have already paid for the purchase and your order is canceled, We shall immediately issue a credit to you (via Interac email money transfer) in the amount of the incorrect price.

 


WARNING: Vaping products contain nicotine, a highly addictive chemical. - Health Canada WARNING: Vaping products contain nicotine, a highly addictive chemical. - Health Canada